Frequently asked questions

FAQ

How long does shipping take?

Delivery usually takes 2–7 business days.

What if I don’t like it?

No worries. You’re covered by our 30-Night Sleep Trial.
If it’s not right for you, just email us and we’ll refund you — no questions asked.

Does it work for side sleepers?

Yes — the ear strap and deep eye cups keep it stable and lash-safe for side sleepers.

Will it crush my lashes?

No — the 3D cups prevent any contact with lashes.

Will it block 100% of light?

Yes — the blackout nose seal prevents leakage, even in daylight or bright rooms.

How do I clean the mask?

Hand wash gently in cool water using mild soap.

Don’t twist or wring the mask — simply press out excess water and lay it flat to air dry.

Avoid machine washing or tumble drying to maintain the shape of the 3D eye cups.