Frequently asked questions
FAQ
How long does shipping take?
How long does shipping take?
Delivery usually takes 2–7 business days.
What if I don’t like it?
What if I don’t like it?
No worries. You’re covered by our 30-Night Sleep Trial.
If it’s not right for you, just email us and we’ll refund you — no questions asked.
Does it work for side sleepers?
Does it work for side sleepers?
Yes — the ear strap and deep eye cups keep it stable and lash-safe for side sleepers.
Will it crush my lashes?
Will it crush my lashes?
No — the 3D cups prevent any contact with lashes.
Will it block 100% of light?
Will it block 100% of light?
Yes — the blackout nose seal prevents leakage, even in daylight or bright rooms.
How do I clean the mask?
How do I clean the mask?
Hand wash gently in cool water using mild soap.
Don’t twist or wring the mask — simply press out excess water and lay it flat to air dry.
Avoid machine washing or tumble drying to maintain the shape of the 3D eye cups.